ALAMO Car Rental at Dusseldorf Airport

Düsseldorf Airport in Germany is a gateway to one of Germany’s most visited regions, both for business and pleasure visits. One of the busiest airports in the Federal Republic of Germany, Düsseldorf Airport has three well thought out terminals, named A, B and C, dealing with 24 million of passengers arriving and departing every year.

In the arrivals area passengers will find a range of rental car companies at Düsseldorf Airport such as Alamo, Avis, Europcar, Sixt, Dollar, Thrifty, Buchbinder and Hertz, where they can either make their bookings or pick up the keys for pre-arranged hire cars. Customers should note that Alamo Düsseldorf Airport staff may refuse to hand over keys to a hire car, if they believe the driver will not be in a fit condition to drive the vehicle, either because the driver is under the influence of alcohol, unwell or too young to drive according to the laws and traffic regulations governing the operation of a motorised vehicle in Germany.

Alamo car hire at Düsseldorf Airport stipulates that drivers must be at least 25 years of age to be allowed hiring vehicles from all the types available in their fleet. Some categories are available to drivers of 21 years of age, but younger drivers should check prior to booking, which cars they will be allowed to hire.

It is recommended by Alamo that customers book at least 24 hours in advance to avoid delays and disappointment, if customers wish to hire a particular category or model. Customers who have pre-booked online via credit card should note that in the case of cancellation a small administrative fee will be deducted from their refund. This is also applicable in the case of changes in the booking, e.g. changing the date or the type of vehicle hired.

It is important to read all the small print pertaining to the hiring of a car. With most Düsseldorf Airport car hire customers agree to follow a strict return policy, when they sign the booking form or agree to the car hire conditions online. Most stations offer only a return facility during office hours and customers wishing to return their vehicle and keys later than that must discuss this with the staff. There are a number of stations which have drop off boxes, where keys can be deposited.

Customers needing to change their bookings 8 days prior to picking up their hire car, can change their booking without an additional charge being payable, however, after this point a charge of 30.00 Euro will be levied. Customers wishing to change the driver’s name or the pick up point must cancel their booking and make a new one. For this a fee may be payable, if customers are making this alteration after the 8 days’ grace period. If, for whatever reason, customers cannot take up their booking at all and the car hire does not take place, a maximum charge of 70.00 Euro will be payable.

Alamo Düsseldorf Airport
Düsseldorf Flughafen,
Flughafenstraße,
D-40474 Duesseldorf,
Germany/Deutschland
Tel: +49 211 984 3000